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Group Lotus plc, a wholly-owned subsidiary of
Proton Holdings Berhad (PROTON), opened its
first 4S Centre in Beijing, China in an event
officiated by PROTON Advisor Tun Dr Mahathir
Mohamad yesterday. Tun was accompanied by Tan
Sri Dato' Seri Haji Mohd Khamil Jamil, the
Executive Chairman of PROTON and Chairman of
Group Lotus, as well as Mr Aslam Farikullah,
Chief Operating Officer of Group Lotus.
The Centre sits on a foot-print of approximately
1,000 square metres over 4 floors at the Golden
Port Motor Park in Beijing. The Centre is set to
offer a complete Lotus experience with a
showroom and a comprehensive service centre,
where owners will be able to service, and obtain
spare parts for their Lotus cars.
The one stop 4S Centre – Sales, Service, Spare
parts and Surveys (customer feedback) - also
houses an administrative office, merchandise
retail corner, customers lounge and a training
centre. The building also comes with a complete
customer service experience as it houses a club
house for Lotus owners with a member's lounge,
and other amenities.
Meanwhile, the advance and fully-equipped Lotus
Service Centre comes with three hoists, an
engine repair room, diagnostic and special tools
for Lotus cars and many other advance workshop
equipment to provide the highest level of
customer service to current and future Lotus
owners.
According to Mr Aslam Farikullah, China has been
at the forefront of global economic development
and consequently there has been a growing trend
of international car brands taking an interest
in China by opening factories and dealerships,
“China's growth has not only opened the eyes of
the international business community, but it has
also inspired us to open this new Lotus 4S
Centre.”
Aslam Farikullah also stated that opening the 4S
Centre is a form of acknowledgment for a market
that has been receptive of the brand since its
first venture towards end of 2011, “The Company
has been receiving positive demand for Lotus
cars in China, hence there is a need for Lotus
to position itself strategically and it is only
fitting that these valued customers are able to
enjoy the level of services and comforts that
befit the brand's iconic status".
Lotus currently has eight dealerships in China,
including in major parts of the country like
Beijing, Shanghai, Chengdu and Dalian amongst
others. Lotus Evora, Exige and Elise models are
currently available to the China market.
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